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This is a featured job
Featured

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 – $130,355 per year
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity
  • Permanent full-time opportunity based in the one of our beautiful CBD offices.
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices.
This is a featured job
Featured

Customer Service Manager -Helpdesk

at Quest Payment Systems Pty Ltd

This is a Full time job

Hawthorn, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse role managing a technical support team for an Australian Fintech company
  • Learn a wide range of skills and knowledge within the innovative product range
  • Hawthorn location
We are seeking a Payments Helpdesk Manager to work with a team of professionals at our Australian Payments Fintech company.
Listed one day ago

Customer Service Advisor - Contact Centre

at City Facilities Management

This is a Part time job

Mulgrave, Melbourne VIC
Hourly rate + Weekend loading + 11% Super + WFH
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Primarily working from home!
  • Competitive salary with career progression opportunities
  • Permanant ongoing part time opportunity, earning generous weekend loading
Take inbound and make outbound calls to resolve, manage and escalate problems logged with the Helpdesk for CityFM partner brands.
1d ago
Listed five days ago

APS6 National Contact Centre Planning and Forecasting Officer

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible working arrangements supporting a healthy work-life balance
  • Generous annual leave entitlements and superannuation
  • Professional development opportunities in a supportive environment
Seeking an experienced and energetic APS6 Planning and Forecasting Officer to join our National Contact Centre
5d ago
Listed fourteen hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
14h ago
Be an early applicant
Listed five days ago

APS6 National Contact Centre Planning and Forecasting Officer

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible working arrangements supporting a healthy work-life balance
  • Generous annual leave entitlements and superannuation
  • Professional development opportunities in a supportive environment
Seeking an experienced and energetic APS6 Planning and Forecasting Officer to join our National Contact Centre
5d ago
Listed fourteen hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
14h ago
Be an early applicant
Listed thirteen hours ago

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 – $130,355 per year
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity
  • Permanent full-time opportunity based in the one of our beautiful CBD offices.
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices.
13h ago
Listed eight days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
8d ago
Listed eight days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
8d ago
Listed six days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
6d ago
Listed twenty one hours ago

Customer Service Consultants - Collingwood

at DFP Recruitment

This is a Full time job

East Melbourne, Melbourne VIC
AUD 580000 - 630000 per annum
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible Hybrid Working post training in addition to a rotating roster
  • Member owned bank - what you do matters most!
  • Attractive Salary + benefits
As the first point of contact for customers, you will be managing a high volume of inbound enquires as well as outbound follow-up activity.
21h ago
Listed five days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
5d ago
Listed one day ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
1d ago
Listed six days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
6d ago
Listed fourteen hours ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
14h ago
Be an early applicant
Listed sixteen hours ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
16h ago
Be an early applicant
Listed nine days ago

Customer Service Team Leader

at Merri-bek City Council

This is a Full time job

Coburg, Melbourne VIC
Salary: $97k - $105k + Super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time permanent role (based on 38 hours per week)
  • Monthly RDO
  • Salary: $97k - $105k + Super
This is a role that will suit a leader with strong interpersonal skills and experience in a contact centre environment.
9d ago
Listed thirteen days ago

APS6 National Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
13d ago
Listed eight days ago

People Performance Manager

at Toyota Finance Australia

This is a Contract/Temp job

Scoresby, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a leading, innovative and well-respected global brand
  • Fantastic staff benefits and career development opportunities
  • Supportive management and training provided to set you up for success
Toyota Finance Australia has a 12 month fixed term opportunity for an experienced People Performance Manager to join our team.
8d ago
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