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Listed seven days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
7d ago
Listed seventeen days ago

This is a Part time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Permanent opportunity
  • 35 hour working week
  • Opportunity to participate in Council's flextime arrangement
This role is responsible for all aspects of the Customer Experience team's performance and will manage our Customer Experience Strategy.
17d ago
Listed two days ago

This is a Full time job

Bonus
subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
2d ago
Listed thirteen days ago

This is a Full time job

Competitive Salary + Super
subClassification: Management & Support
classification: Call Centre & Customer Service
  • Take a lead in optimising our Claims process
  • Growth role for experienced call centre leader
  • Great Place to Work 2024
Are you someone who thrives on diving into the nitty-gritty details while keeping a keen eye on the bigger picture?
13d ago
Listed twelve days ago

This is a Full time job

We embrace diversity, inclusion & belonging
subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People-focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
Manage the end to end comprehensive investigation and resolution of internal/external complaints.
12d ago
Listed ten days ago

This is a Full time job

Up to $200k package + 20% STI
subClassification: Management & Support
classification: Call Centre & Customer Service
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
10d ago
Listed three days ago

This is a Contract/Temp job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Opportunity for contract extension based on performance
  • Be a part of a highly motivated and ambitious team culture
  • Healthy work-life balance with 35 hours per week, Monday - Friday
Work in a Council for a 6 month contract. Review DAs and respond to enquiries prior to lodgement. Be a part of a collaborative team environment.
3d ago
Listed fourteen hours ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
14h ago
Listed three days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Opportunity to make a real difference working for a purpose led organisation
  • Gifted leave between Christmas and New Year
  • XRef Engage Awards Best Workplace 2024
Join an amazing team working to promote and link older people to vital aged care and rights information.
3d ago
Listed three days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
The Customer Engagement Team are the first point of contact for our CommSec customers. You will lead a team to deliver the best customer expereince.
3d ago
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